Why is it that when we feel the most uncomfortable during social interactions, we are also the nicest and most generic version of ourselves? In this talk, social psychologist Tessa West breaks down the science of being "too nice" at work, focusing on how overly nice feedback actually harms the recipient. She then gives three concrete actions that anyone can take to create a culture of constructive, helpful feedback to improve communication at work.

Tessa West is a Professor of Psychology at New York University and a leading expert in the science of interpersonal communication. She has received several career awards, including the early career award from the Foundation for Personality and Social Psychology, and the Theoretical Innovation Prize from the Foundation for Personality and Social Psychology. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx